What shipping methods are available?
USPS Priority Mail 3-5 day delivery.
Do you ship internationally?
Yes, we do.
When will my order ship?
Order processing time is 5-7 business days (not including weekends). Your order will ship once processed and you will receive a tracking number.
What payment methods are accepted?
We use PayPal to process our transactions. If you do not have a PayPal account, you can use a credit card through the PayPal website.
Do you accept checks?
Sorry, we do not accept check payments.
Orders & Returns
How do I place an order?
Ordering is easy. Find the product you would like to purchase, configure the personalized options (if applicable), and follow the checkout steps.
How can I cancel or change my order?
Any order cancellations or changes must be made within 24 hours of purchase. Please send an email to email@example.com and make sure to include your order number.
Do I need an account to place an order?
No, you can checkout as a guest.
How do I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email.
How can I return a product?
Gold-Filled vs. Gold-Plated Jewelry
Gold-filled jewelry, even with daily wear, can last years, even decades, with proper care. Gold-filled jewelry has a thicker layer of gold than gold-plated jewelry. Gold plating can rub/wear off very quickly because the layer of gold is so thin. If you take good care of your jewelry, it’ll be around a long time.
What is Handmade?
All jewelry is hand stamped by me. Because they are handmade item, the stamping, alignment, and spacing will vary, making each piece truly a one-of-a-kind.
How do I measure your neck?